OneUI

all user interface in only single interface

OneUI is the contact center solution developed on top of Amazon Connect Platform. OneUI integrates multi-channel, multi components (CRM, Case Management, Reporting and Dashboard, Knowledge Management,..) into one single unified user interface in order to provide best customer experience to end-user.

With OneUI, TechX aims to bring to customers a product which can help their employees to improve work productivity, happier with cool interface and more convenience.

Features that make OneUI special

100% native cloud product

100% native cloud product, support automatic scale up and down

Unified User Interface

100% native cloud product, support automatic scale up and down

Real-time reporting and Dashboard

100% native cloud product, support automatic scale up and down

Fully managed solution

Integrated with AI and Machine Learning capabilities for personalization and speech analytics

Benefits

Fast implementation

100% native cloud product, support automatic scale up and down

No upfront investment for hardware or software

100% native cloud product, support automatic scale up and down

Cost efficiency with consumption based model

Cost efficiency with consumption based model (charge per minute call, charge per chat message)

Reduce cost and effort for maintenance and operation

Reduce cost and effort for maintenance and operation

Contact Us For consulting

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