Our Vision, Mission and culture

“TechX was founded to help Our Clients and their employees succeed in business and in life. Our operation lies in the crossing of life and work fulfillment through technology. Through our 3i philosophy, we support our clients to continuously iterate through innovations by following sound business instincts in the areas of Cloud Transformation, Customer Experience, and Advanced Data Analytics.

 

Our Clients are those with the will to take the next big leap: tech-savvy companies with a strong conviction in the power of technical disruption. They may, however, lack the necessary knowledge, expertise and resources to do so. At TechX, we understand this pain point and experience it as our own – that’s why we dedicate our service to finding solutions and earnestly supporting our customers to become a full-fledged digital organization.”

                                          – Our talk, 2020 – 

 

As a family, we believe in the philosophy of “3I”:

  • Instinctive – which allows each individual to think differently, and unleash their keenest, most natural drive & personal value
  • Innovative – as we intuitively keep on challenging the status quo, inspiring changes and optimization
  • Iterative – where nothing is set in stone and everything is a relentless pursuit of constant improvements

our archivement

  • The only qualified AWS Training Partner in Vietnam, at the same time being Advanced Consulting Partner and Solution Provider.
  • 3rd regional runner-up in official AWS technology competition – AWS Hackday, while being the sole Vietnamese representative. –
  • Successfully built a team of 70 experts across several technical domains: System Architect, Data Science and Infrastructure; which in turn became the foundation for long-term digital transformation partnership with FSI organization such as FE Credit, MSB, VIB, Sovico, HDBank, Vietinbank, UBank, TNEX, Vietbank… 
  • Developed 04 made-in-TechX PaaS (platform as a service):
  1. OneUI – Mobility Contact Center that offers omni-channel capabilities, seamless customer experience and sentimental analysis 
  2. Customer Life Cycle Analytics Customer 360-degree CRM that allow great insights analytics and market know-hows
  3. IKY – Applied ML & AI to assist customer and human resource understanding from within an organization.
  4. Cloud Campus – a training model where learners actively control their learning and other activities

Our Certifications​

OneUI is the contact center solution developed on top of Amazon Connect Platform. OneUI integrates multi-channel, multi components (CRM, Case Management, Reporting and Dashboard, Knowledge Management,..) into one single unified user interface in order to provide best customer experience to end-user.

With OneUI, TechX aims to bring to customers a product which can help their employees to improve work productivity, happier with cool interface and more convenience.

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